klipmeDatos que tratamos
- Datos de la cuenta: tu dirección de correo electrónico y datos de inicio de sesión.
- Contenido: los vídeos que subes o enlazas, sus transcripciones y los clips que generas.
- Datos de uso y de suscripción: tu plan actual, minutos restantes e historial de pedidos.
- Datos de pago: gestionados por nuestra pasarela de pagos; nosotros no almacenamos números de tarjeta.
Por qué los tratamos
Tratamos tu información para prestar el servicio: transcribir y analizar tus vídeos, renderizar clips, mantener tu cuenta y saldo al día, tramitar pagos y, si decides vincularlas, publicar en YouTube o TikTok en tu nombre.
YouTube API Services and Google user data
klipme.app uses YouTube API Services to let you connect your YouTube channel and upload or schedule your clips. By connecting YouTube you agree to the YouTube Terms of Service (https://www.youtube.com/t/terms) and the Google Privacy Policy (https://policies.google.com/privacy).
With your permission we access your channel's basic identifier and name (to show which channel is connected) and the right to upload videos (to publish clips you choose). We store an access token and refresh token only to publish on your behalf. We never sell this data, share it with third parties for advertising, or use it for any other purpose.
Our use of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements.
You can disconnect YouTube at any time in Settings, which deletes the stored tokens, and revoke access via Google security settings (https://security.google.com/settings/security/permissions). On request to support@klipme.app we delete all related data within 30 days.
Proveedores de servicios
Para que la plataforma funcione nos apoyamos en proveedores de alojamiento y bases de datos, almacenamiento de vídeo, renderizado en la nube, reconocimiento de voz y análisis con IA, así como pasarelas de pago. Estos proveedores solo tratan datos para cumplir con su parte del servicio.
Durante cuánto tiempo conservamos los datos
Los vídeos subidos y los clips se borran automáticamente una vez transcurrido el periodo de almacenamiento de tu plan: 3 días en Free, 20 días en Starter y 30 días en Pro. Puedes eliminar tus proyectos manualmente en cualquier momento. Los datos de la cuenta y de facturación se conservan mientras la cuenta permanezca activa y durante los plazos que exija la legislación contable.
Tus derechos
Puedes solicitar el acceso, la rectificación o la supresión de tus datos personales, así como desvincular YouTube o TikTok cuando quieras. Para ejercer estos derechos, utiliza la página de contacto.
Titular del servicio
Los datos fiscales de la empresa responsable se publicarán en esta página.
Who is responsible
klipme.app is operated by Arlind Fazliu, a private individual based in Helsinki, Finland ("we"). We are the data controller for the personal data described here. Contact: support@klipme.app.
Data we collect and why
- Account data (email address, sign-in details, Google account identifier if you use Google sign-in): to create and secure your account. Legal basis: performance of contract.
- Content (videos you upload or link, transcripts, clips, captions, covers): to provide the clipping, editing and rendering service. Legal basis: performance of contract.
- Connected social accounts (YouTube or TikTok account identifiers and access tokens): to publish clips on your behalf when you ask. Legal basis: performance of contract and your consent.
- Plan and usage data (plan, remaining minutes, order history, usage logs): to apply plan limits, prevent abuse and improve the service. Legal basis: contract and legitimate interests.
- Technical data (IP address, browser and device information, error logs): for security, fraud prevention and troubleshooting. Legal basis: legitimate interests.
- Support messages: to answer your questions. Legal basis: legitimate interests and contract.
Who we share data with
- Paddle.com, our Merchant of Record, for selling the product, subscription management, payments, tax compliance and invoicing. Paddle processes payment data under its own privacy notice; we never see your full card number.
- Service providers that process data on our behalf: hosting and database, video storage, cloud rendering, speech recognition and AI analysis, and email delivery.
- YouTube (Google) or TikTok, only when you connect an account and publish to it.
- Professional advisers (such as accounting or legal) when necessary.
- Authorities, where required by law.
International transfers
Some providers process data outside the EU/EEA, for example in the United States. In those cases we rely on adequacy decisions or the European Commission's Standard Contractual Clauses.
How long we keep data
Uploaded videos and clips are deleted automatically after your plan's storage period (3 days on Free, 20 days on Starter, 30 days on Pro), or earlier if you delete them. Account data is kept while your account exists and deleted or anonymised after you delete it. Order records are kept as long as accounting law requires.
Your rights
Under the GDPR you have the right to access, rectify, erase, restrict or object to processing of your data, to data portability and to withdraw consent at any time. Send requests to support@klipme.app; we respond within one month. You can also complain to the Finnish Data Protection Ombudsman (tietosuoja.fi) or your local supervisory authority.
Security
We use encryption in transit, access controls, private storage with time-limited links and limited staff access to protect your data.
Cookies
We use only essential cookies and local storage needed to keep you signed in, remember your language and run the app. We do not use advertising cookies. You can clear them in your browser settings, but the app may not work without them.